1. Introduction

RentSight ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our property management platform and services.

We comply with the Personal Information Protection Act (PIPA) of Alberta and the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

2. Information We Collect

Account Information

Name and email address
Password (stored in encrypted/hashed form)
Account preferences and settings

Property and Financial Data

Property addresses and details
Property values and mortgage information
Rental income amounts
Tenant information (names, contact details, lease terms)
Unit details and occupancy status

Usage Data

Device information and browser type
IP address and approximate location
Pages visited and features used
Time spent on the platform

Payment Information

Payment processing is handled by Stripe. We do not store your full credit card numbers. Stripe may collect and store payment information in accordance with their privacy policy.

3. How We Use Your Information

We use your personal information to:

Provide and maintain our property management services
Process your subscription and payments
Send you service-related communications and updates
Respond to your inquiries and provide customer support
Improve and optimize our platform
Detect and prevent fraud or security issues
Comply with legal obligations

4. Legal Basis for Processing

We process your personal information based on:

Consent: When you create an account and agree to our terms
Contractual Necessity: To provide the services you have requested
Legitimate Interests: To improve our services and ensure platform security
Legal Compliance: When required by law

5. Information Sharing

We do not sell your personal information. We may share information with:

Supabase: Our database and authentication provider
Stripe: For payment processing
Resend: For transactional email delivery
Legal Authorities: When required by law or to protect our rights

All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account deletion:

Account data is deleted within 30 days
Backup copies are purged within 90 days
We may retain anonymized, aggregated data for analytics
Some data may be retained longer if required by law

7. Your Rights

Under PIPA and PIPEDA, you have the right to:

Access: Request a copy of your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Data Portability: Receive your data in a portable format
Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us at privacy@rentsight.ca

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit (TLS/SSL) and at rest
Secure password hashing
Row-level security in our database
Regular security assessments
Access controls and authentication

9. International Data Transfers

Your data may be processed and stored in the United States through our service providers (Supabase, Stripe). These transfers are necessary to provide our services and are conducted with appropriate safeguards in place.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@rentsight.ca

If you are not satisfied with our response, you may file a complaint with the Office of the Information and Privacy Commissioner of Alberta (OIPC).